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<channel>
	<title>Institutional Knowledge &#187; Information Design</title>
	<atom:link href="http://blogs.csuchico.edu/ik/category/information-design/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.csuchico.edu/ik</link>
	<description>Wherein we write down some stuff that we know.</description>
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			<item>
		<title>The Arrival of Multi-Search</title>
		<link>http://blogs.csuchico.edu/ik/2008/03/25/the-arrival-of-multi-search/</link>
		<comments>http://blogs.csuchico.edu/ik/2008/03/25/the-arrival-of-multi-search/#comments</comments>
		<pubDate>Tue, 25 Mar 2008 20:27:37 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Search]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/?p=320</guid>
		<description><![CDATA[Meriam Library has announced the arrival of Multi-Search. This is an exciting new way to search the catalog as well as several online databases that we have access to like JSTOR and Academic Search. In the past students would have to search each journal database and our catalog separately. Now, everything is handled through a [...]]]></description>
			<content:encoded><![CDATA[<p>Meriam Library has <a href="http://blogs.csuchico.edu/librarynews/a_new_way_to_search_the_librar_1.html">announced</a> the arrival of <a href="http://xerxes.calstate.edu/chico/">Multi-Search</a>. This is an exciting new way to search the catalog as well as several online databases that we have access to like <span class="caps">JSTOR </span>and Academic Search. In the past students would have to search each journal database and our catalog separately. Now, everything is handled through a single search box. Hopefully users will find this means of search much more convenient and a faster way of researching.</p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2008/03/25/the-arrival-of-multi-search/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Introducing &#8220;Chico State Search&#8221; Beta</title>
		<link>http://blogs.csuchico.edu/ik/2007/08/10/chico-state-search-beta/</link>
		<comments>http://blogs.csuchico.edu/ik/2007/08/10/chico-state-search-beta/#comments</comments>
		<pubDate>Fri, 10 Aug 2007 17:16:09 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Recent Projects]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[Web Development]]></category>
		<category><![CDATA[Zeitgeist]]></category>
		<category><![CDATA[beta]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/2007/08/10/chico-state-search-beta/</guid>
		<description><![CDATA[We&#8217;ve been tinkering with the campus search interface. Recently, we added a list of popular search terms from the previous day. It&#8217;s like a daily Zeitgeist right on the search page! Brilliant! Would something like this be helpful? Test out the new interface and let us know what you think! Go Search!]]></description>
			<content:encoded><![CDATA[<p>We&#8217;ve been tinkering with the campus search interface. Recently, we added a list of popular search terms from the previous day. It&#8217;s like a daily <em>Zeitgeist</em> right on the search page! Brilliant! Would something like this be helpful? Test out the <a href="http://search.csuchico.edu">new interface</a> and let us know what you think! <a href="http://search.csuchico.edu">Go Search!</a></p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2007/08/10/chico-state-search-beta/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Macroformats vs. Microformats</title>
		<link>http://blogs.csuchico.edu/ik/2006/08/16/macroformats-vs-microformats/</link>
		<comments>http://blogs.csuchico.edu/ik/2006/08/16/macroformats-vs-microformats/#comments</comments>
		<pubDate>Wed, 16 Aug 2006 16:19:14 +0000</pubDate>
		<dc:creator>pberry</dc:creator>
				<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Microformats]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/2006/08/16/macroformats-vs-microformats/</guid>
		<description><![CDATA[Lets look at the Academic Calendar for fall 2006 for a moment.  Would you rather have the page marked up with microformat hcal information, have the information available as XML (RSS &#38; Atom), or in iCal format?

Me?  I&#8217;d take XML first&#8230;but then I&#8217;m an edge case.]]></description>
			<content:encoded><![CDATA[<p>Lets look at the <a href="http://www.csuchico.edu/vpaa/calendar/fs06.html">Academic Calendar for fall 2006</a> for a moment.  Would you rather have the page marked up with <a href="http://microformats.org/wiki/hcalendar">microformat hcal</a> information, have the information available as <span class="caps">XML </span>(<a href="http://en.wikipedia.org/wiki/RSS_%28file_format%29"><span class="caps">RSS</span></a> &amp; <a href="http://en.wikipedia.org/wiki/Atom_(standard)">Atom</a>), or in <a href="http://en.wikipedia.org/wiki/ICalendar">iCal</a> format?</p>

<p>Me?  I&#8217;d take <span class="caps">XML </span>first&#8230;but then I&#8217;m an edge case.</p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2006/08/16/macroformats-vs-microformats/feed/</wfw:commentRss>
		<slash:comments>9</slash:comments>
		</item>
		<item>
		<title>Zeitgeist for June 2006</title>
		<link>http://blogs.csuchico.edu/ik/2006/07/13/zeitgeist-for-june-2006/</link>
		<comments>http://blogs.csuchico.edu/ik/2006/07/13/zeitgeist-for-june-2006/#comments</comments>
		<pubDate>Thu, 13 Jul 2006 15:25:11 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Zeitgeist]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/2006/07/13/zeitgeist-for-june-2006/</guid>
		<description><![CDATA[Wherein we hope they found what they were looking for.]]></description>
			<content:encoded><![CDATA[<p><strong>Top 5 Queries</strong></p>


<ol>
<li>Summer Orientation</li>
<li>Housing</li>
<li>Transcripts</li>
<li>Academic Calendar</li>
<li>Financial Aid</li>
</ol>



<p>June can be characterized as a month where the main users of the <span class="caps">CSUC </span>website were <i>incoming freshman</i>. <i>Orientation</i>, <i>housing</i>, and <i>financial aid</i> are all terms that are currently relevant to new students. </p>

<p>In fact, one of the few signs of non-freshman activity was the search for <i>transcripts</i> that were made available mid-June as grades were posted from the spring semester.</p>

<p>Another interesting term which didn&#8217;t crack the <b>Top 5</b> but was a solid 7th was <i>SB 569</i> which is a Senate Bill that deals with privacy of information. In specific, the Alumni Association was offering alumni a way to decline special offers from insurance or credit card companies.</p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2006/07/13/zeitgeist-for-june-2006/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Zeitgeist for May 2006</title>
		<link>http://blogs.csuchico.edu/ik/2006/06/07/zeitgeist-for-may-2006/</link>
		<comments>http://blogs.csuchico.edu/ik/2006/06/07/zeitgeist-for-may-2006/#comments</comments>
		<pubDate>Wed, 07 Jun 2006 16:17:34 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Zeitgeist]]></category>

		<guid isPermaLink="false">http://fozzy.csuchico.edu/wordpress/2006/06/07/zeitgeist-for-may-2006/</guid>
		<description><![CDATA[Wherein we crunch numbers.]]></description>
			<content:encoded><![CDATA[<p><strong>Top 5 Queries</strong></p>


<ol>
<li>Finals schedule</li>
<li>Campus map</li>
<li>Housing</li>
<li>Graduation</li>
<li>Transcripts</li>
</ol>



<p><i>School&#8217;s out for summer</i> and students couldn&#8217;t be more excited. <i>Finals schedule</i> was the top query besting the second most popular query (__summer orientation__) by a 3:1 margin.</p>

<p><i>Summer orientation</i> was the second most popular query as freshman made their final arrangements before the fall semester. Tied to this query was likely <i>housing</i>  that&#8217;s also an interest for incoming freshman.</p>

<p>As could be expected <i>graduation</i> came in 3rd as the spring semester ended and students and parents alike looked for details and schedules for the individual colleges.</p>

<p><i>Campus map</i> continues to stay strong on the <b>Top 5</b> as <i>transcripts</i> and <i>academic calendar</i> both dropped off.</p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2006/06/07/zeitgeist-for-may-2006/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CSU Chico Homepage as a graph</title>
		<link>http://blogs.csuchico.edu/ik/2006/05/31/csu-chico-homepage-as-a-graph/</link>
		<comments>http://blogs.csuchico.edu/ik/2006/05/31/csu-chico-homepage-as-a-graph/#comments</comments>
		<pubDate>Wed, 31 May 2006 23:21:57 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Information Design]]></category>

		<guid isPermaLink="false">http://fozzy.csuchico.edu/wordpress/2006/05/31/csu-chico-homepage-as-a-graph/</guid>
		<description><![CDATA[

Try it yourself.]]></description>
			<content:encoded><![CDATA[<p><img id="image126" src="http://fozzy.csuchico.edu/wordpress/wp-content/uploads/2006/05/csuchico.png" alt="CSU Chico Homepage as a graph" style="width:75%" /></p>

<p><a href="http://www.aharef.info/static/htmlgraph/">Try it yourself.</a></p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2006/05/31/csu-chico-homepage-as-a-graph/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Back to Design Basics</title>
		<link>http://blogs.csuchico.edu/ik/2006/05/11/back-to-design-basics/</link>
		<comments>http://blogs.csuchico.edu/ik/2006/05/11/back-to-design-basics/#comments</comments>
		<pubDate>Fri, 12 May 2006 01:10:02 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[CSS]]></category>
		<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Web Design]]></category>

		<guid isPermaLink="false">http://blogs.csuchico.edu/ik/2006/05/11/back-to-design-basics/</guid>
		<description><![CDATA[Wherein we describe visual design.]]></description>
			<content:encoded><![CDATA[<p>We&#8217;ve been working on a new web application to aid staff in making room reservations for rooms under the <acronym title="Information Resources">INF</acronym> domain. The basic functionality is in place, I&#8217;ve just been stuck for the last week on the application design. Each day I grow increasingly dissatisfied with graphic design and information design component of the application.</p>

<p>Looking for some inspiration, I pulled out our copy of <span class="caps">O&#8217;R</span>eilly&#8217;s <a href="http://www.amazon.com/exec/obidos/external-search?index=blended&amp;keyword=Designing+Interfaces">Designing Interfaces</a>. I was able to capture some quick notes and high-level concepts from a few chapters on <em>interface design</em> and <em>information design</em>.</p>

<p>Here&#8217;s what I have to start with:</p>

<p><img width="80%" id="image106" alt="RoomRes Before" src="http://blogs.csuchico.edu/ik//wp-content/uploads/2006/05/roomres_before.png" /></p>

<h2>Interface Design</h2>

<p>The organization of an interface and be generalized in four terms</p>


<ol>
<li>Objects</li>
<li>Actions/Tasks</li>
<li>Tools</li>
<li>Categories/Subjects</li>
</ol>



<h2>Page Layout</h2>

<p>Three high-level elements of a page layout are</p>


<ol>
<li>Visual Hierarchy</li>
<li>Visual Flow</li>
<li>Grouping/Alignment</li>
</ol>



<h3>Visual Hierarchy</h3>

<p>Visual Hierarchy is the idea of using visual cues to signal an order of importance for a layout. This can be accomplished through such aspects as:</p>


<ul>
<li>Whitespace</li>
<li>Font Size</li>
<li>Contrast between colors</li>
<li>Shapes</li>
<li>Lines and shapes</li>
</ul>



<p>Using these <em>visual hierarchy</em> tools we can take two routes to establishing a hierarchy: through a  <em>framework</em> or the  <em>center stage</em> approach.</p>

<p>With a <strong>visual framework</strong> you are trying to create a consistent look and feel across a large number of pages or screens. The other option, one that 37signals advocates is, <strong>center stage</strong> or <strong>epicenter design</strong> where the largest part of the application is dedicated to the most important part of the site/application. For the <em>Room Reservation</em> application it makes sense to take the <strong>center stage</strong> approach.</p>

<h3>Visual Flow</h3>

<p>In our western culture it is safe to assume that most users are trained to read from left to right and from top to bottom. Visual flow is about creating focal points that draws the users attention and leads them through a screen in a logical manner. The screenshot of the Room Reservation app above does not have a very strong visual flow, which is something that needs to be addressed.</p>

<h3>Grouping/Alignment</h3>

<p>The grouping and alignment of elements on a page can assist in creating relationships between two items. With RoomRes&#8217; current design there considerable amount of space between the navigation and the table which indicates that there&#8217;s not a strong relationship between the two objects. In fact, this is incorrect, as the navigation directly effects the data displayed in the table. On the screen were users make a reservation the form field labels and widgets are both left justified creating visual separation between the two when a more effect way to display that information would be by right aligning the labels and left aligning the widgets.</p>

<p style="font-weight: bold">Before:</p>
<p style="font-weight: bold"><img id="image107" alt="RoomRes Bad Align" src="http://blogs.csuchico.edu/ik//wp-content/uploads/2006/05/roomres_bad_align.png" /></p>
<span style="font-weight: bold">After:</span>

<p><img id="image108" alt="RoomRes Good Align" src="http://blogs.csuchico.edu/ik//wp-content/uploads/2006/05/roomres_good_align.png" /></p>

<h2>Information Design</h2>

<p>A layout/design that has solid <em>information design</em> will answer the following questions for an information consumer:</p>


<ol>
<li>How is the data organized?</li>
<li>What&#8217;s related to what?</li>
<li>How can I explore this data?</li>
<li>Can data be rearranged?</li>
<li>Can it show me only what I need to know?</li>
<li>What are the specific values?</li>
</ol>



<h3>Visual Monotony</h3>

<p>Visual monotony can be created by having large tables of similar data. This can lead to increased time spend trying to zero in on specific information. The RoomRes table presently just has some sample data, but it wouldn&#8217;t be hard to imagine this quickly getting out of control.</p>

<p>It&#8217;s suggested that you break up the monotony through contrasting data you want readers to see first; think of it as a micro-level visual hierarchy.</p>

<p>The question is: how do you visually differentiate reservations? Would it make sense to have the title of the event in <strong>bold</strong> or the date in <em>italic</em>? Thinking back to 37signals I remember how they like to display events that are imminent in a larger size font than those that are far in the future. So with the help of Ruby, I marked reservations in the table as either:</p>


<ul>
<li>Next week</li>
<li>The week after next</li>
<li>More than two weeks away</li>
</ul>



In addition, I kept the <em>row striping</em> which helps make a visual distinction between the rows.<br />
<p style="font-weight: bold">Before:</p>
<img id="image109" alt="RoomRes Bad Visual Monotony" src="http://blogs.csuchico.edu/ik//wp-content/uploads/2006/05/roomres_bad_visual_monotony.png" />
<p style="font-weight: bold">After:</p>
<img id="image110" alt="RoomRes Good separation of content " src="http://blogs.csuchico.edu/ik//wp-content/uploads/2006/05/roomres_good_visual_monotony.png" />

<h2>Final Touch-ups</h2>

<p><img width="80%" id="image116" alt="RoomRes Take 2" src="http://blogs.csuchico.edu/ik//wp-content/uploads/2006/05/roomres_after.png" /></p>

<p>It&#8217;s not quite there yet. In times like this, it&#8217;s best to simplify.</p>

<p><img width="80%"  id="image117" alt="RoomRes Take 3" src="http://blogs.csuchico.edu/ik//wp-content/uploads/2006/05/roomres_after2.png" /></p>

<p>Much better. There is still room to grow, but this is a marked improvement from what I started with.</p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2006/05/11/back-to-design-basics/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>On University Homepages</title>
		<link>http://blogs.csuchico.edu/ik/2006/05/10/on-university-homepages/</link>
		<comments>http://blogs.csuchico.edu/ik/2006/05/10/on-university-homepages/#comments</comments>
		<pubDate>Wed, 10 May 2006 17:47:16 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Web Design]]></category>

		<guid isPermaLink="false">http://fozzy.csuchico.edu/wordpress/2006/05/10/on-university-homepages/</guid>
		<description><![CDATA[Georgina Hibberd hit the nail on the head.

Go read the full article for yourself, I&#8217;m sure it&#8217;s what most of us are thinking these days. 

To quickly summarize:



Keep it simple
Know your audience
Keep it un-uglified
You can&#8217;t please everyone and there will always be someone/group that&#8217;s unhappy. It&#8217;s a fact of life so target the largest audience [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://blogs.usyd.edu.au/templatedata/georg.html">Georgina Hibberd</a> hit the <a href="http://blogs.usyd.edu.au/templatedata/2006/05/university_homepages_a_thankle.html">nail on the head</a>.</p>

<p>Go read the full article for yourself, I&#8217;m sure it&#8217;s what most of us are thinking these days. </p>

<p>To quickly summarize:</p>


<ul>
<li>Keep it simple</li>
<li>Know your audience</li>
<li>Keep it un-uglified</li>
<li>You can&#8217;t please everyone and there will always be someone/group that&#8217;s unhappy. It&#8217;s a fact of life so target the largest audience and move on. </li>
</ul>



<p>Via: Andrea @ <a href="http://interllectual.com/shots/university-homepages-a-thankless-task">Interllectual</a></p>

<p>Technorati Tags:
<a href="http://technorati.com/tag/blogs" rel="tag">blogs</a>, <a href="http://technorati.com/tag/webdesign" rel="tag">webdesign</a>, <a href="http://technorati.com/tag/university" rel="tag">university</a>, <a href="http://technorati.com/tag/informationarchitecture" rel="tag">informationarchitecture</a><br />
</p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2006/05/10/on-university-homepages/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Zeitgeist for April 2006</title>
		<link>http://blogs.csuchico.edu/ik/2006/05/05/zeitgeist-for-april-2006/</link>
		<comments>http://blogs.csuchico.edu/ik/2006/05/05/zeitgeist-for-april-2006/#comments</comments>
		<pubDate>Fri, 05 May 2006 19:04:15 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Zeitgeist]]></category>

		<guid isPermaLink="false">http://fozzy.csuchico.edu/wordpress/2006/05/05/zeitgeist-for-april-2006/</guid>
		<description><![CDATA[Wherein we spot seasonal trends.]]></description>
			<content:encoded><![CDATA[<p><strong>Top 5 Queries</strong></p>


<ol>
<li>Housing</li>
<li>Summer Orientation</li>
<li>Campus Map</li>
<li>Academic Calendar</li>
<li>Transcripts</li>
</ol>



<p>Ahhh, spring is finally in the air and the incoming freshman class has begun registration. A surprise new-comer to the <strong>Top 5</strong> but logical is the <em>Summer Orientation</em> search term. A quick trip to the campus home page verifies that there&#8217;s no mention of summer orientation. Doesn&#8217;t it seem like the home page should change to adapt to big events like orientation (#3) , finals schedule (#24), registration, etc. ? Or are those just incoherent ramblings of a lunatic?</p>

<p>It also looks like those new freshman have given the term <em>housing</em> the boost it needs to make it to top of the list as the number one search term for April.</p>

<p>The rest of the pack is pretty consistent with the previous months: <em>campus map</em>, <em>academic calendar</em>, and the ever popular <em>transcripts</em>.</p>]]></content:encoded>
			<wfw:commentRss>http://blogs.csuchico.edu/ik/2006/05/05/zeitgeist-for-april-2006/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Zeitgeist for March 2006</title>
		<link>http://blogs.csuchico.edu/ik/2006/04/04/zeitgeist-for-march-2006/</link>
		<comments>http://blogs.csuchico.edu/ik/2006/04/04/zeitgeist-for-march-2006/#comments</comments>
		<pubDate>Tue, 04 Apr 2006 20:25:01 +0000</pubDate>
		<dc:creator>sjungling</dc:creator>
				<category><![CDATA[Information Design]]></category>
		<category><![CDATA[Zeitgeist]]></category>

		<guid isPermaLink="false">http://fozzy.csuchico.edu/wordpress/2006/04/04/zeitgeist-for-march-2006/</guid>
		<description><![CDATA[Wherein we cry "our kingdom for a map!"]]></description>
			<content:encoded><![CDATA[<p><strong>Top 5 Queries</strong></p>


<ol>
<li>Academic Calendar</li>
<li>Athletics</li>
<li>Campus Map</li>
<li>Housing</li>
<li>Transcripts</li>
</ol>



<p>It&#8217;s beginning to look like <strong>trends</strong> are forming in the data. <em>Calendar</em>, <em>transcripts</em>, and <em>campus maps</em> are again in the top 5 queries for the month. </p>

<p>The curious thing about these queries is that <em>campus map</em> is a link in the footer on the <span class="caps">CSUC </span>home page. Unfortunately, it&#8217;s probably visually buried by the navigation images above. I had to used Firefox&#8217;s <strong>Find</strong> to locate the link. People are probably using the search box at the top of the page rather than using the browsers <strong>Find</strong> command.</p>

<p>The two newcomers are <em>athletics</em> and <em>housing</em>. The query for <em>athletics</em> was probably in response to the Women&#8217;s Basketball team going to the Women&#8217;s <span class="caps">NCAA</span> Final Four. <em>Housing</em> is undoubtedly due to prospective students who have filed an intent to attend and are looking further into options for campus housing.</p>]]></content:encoded>
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