Institutional Knowledge

Wherein we write down some stuff that we know.

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Entries Tagged as 'Information Design'

A Case for Defensive Design

April 4th, 2006 · No Comments

What they forgot to mention was, “In addition don’t use the Print, Bookmark, Home button, or the Google search box. God save the soul who tries to use tabbed browsing in PeopleSoft Self-Service. Clicking or double-clicking is also strictly forbidden”

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Tags: Information Design · Web Design

User Experience Honeycomb

March 30th, 2006 · 4 Comments

In his book Ambient Findability and SXSW session, Peter Morville, presented his user experience honeycomb that shows how user experience is shaped by a series of dynamic and interconnected qualities.

Useful — To have the courage and creativity to ask whether our products are useful and be able to develop innovation solutions to make them more […]

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Tags: Information Design · SXSW · Web Design · Web Development

Zeitgeist for February 2006

March 1st, 2006 · No Comments

Wherein we see people search for jobs.

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Tags: Information Design · Zeitgeist

Zeitgeist

February 28th, 2006 · 5 Comments

Wherein we need to find out where to buy text books.

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Tags: Information Design · Zeitgeist

Mooer’s Laws

February 27th, 2006 · No Comments

Reflecting on Pat’s thoughts with regards to the new portal I can’t help but think back to how I perceived the portal design and content decision making process.

Let me give you a hint: 1) in a vacuum and 2) by committee.

We cannot assume people will want our information, even if we know they need our […]

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Tags: Information Design · Portal