Institutional Knowledge

We’ve all taken the Myers-Briggs Personality Test. Answer a series of questions and you arrive at a 4-letter description of yourself based on four dichotomies: attitudes, functions, and lifestyle. For example, back in my freshman year in college, I was an INTP or Introversion-Intuition-Thinking-Perceiving.
Based on Rand’s Managing Human book, I’m proposing the idea of a […]

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Lately this phrase has been getting a lot of use. It’s hard to bring up problems with “best practices” as the reaction might be framed as if you were advocating “worst practices.” That being said…

What defines “best?” In a recent ALA article, “Educate Your Stakeholders!” they actually give a very good definition.

Best […]

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Right now we have 30 projects, 58 users, 22 groups, and 648 issues. I expect that all of these will start growing as the various CMS groups come looking for help dealing with tracking project issues.

I say bring ‘em on!

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I’m writing up an internal document to help sell the use of our JIRA issue tracking system. Right at the beginning I try and set expectations at a reasonable level for what a good issue tracking system really does.

You work on n projects, each having their own set of issues {x,y,z}. This work […]

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An amazing wrap-up from one of the guys who left parrot.

Don’t confuse motion for progress.
Don’t undermine your own authority.
If you have authority, don’t shy away from using it where appropriate.
If you expect professional behaviour you’ll get it, so expect it all around.
The easier you make it to do things the more people will be able […]

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