News for Library Users

Archive for the ‘News’ Category

Library Survey Results- LibQUAL+

Monday, November 9th, 2009

Last spring the Meriam Library surveyed 4,792 students and faculty in order to measure users’ perceptions and expectations of library service quality.  Three specific areas surveyed included Affect of Service, Information Control, and Library as Place.  The results are assisting in identifying areas of improvement in our services, collections, and facility.

Undergraduate students indicated that the library needs to improve as a place that is comfortable, encourages study and learning, and has space for group study.  Additionally, noise and the need for more laptop plug-ins were also mentioned.  Undergraduate students also noted that employees were helpful and cared about patron’s questions.

Graduate students also indicated the library could improve as a place that inspires study and learning.  Journal collections were also noted as an area that graduate students would like to be improved on.  Receiving individual attention and employee knowledge were highly rated by graduate students.

Faculty were most concerned with the collections, specifically printed library materials, journals, and DVD collections; all of these areas were indicated as areas of improvement for the library.  Library employees were noted highly as being courteous and dealing with patrons in a caring fashion.

For more information see the LibQUAL + Summary or full report

National Info Literacy Awareness Month

Friday, October 2nd, 2009

Pen on paper

Image by Wim Mulder, used under the Creative Commons license.

Now this is interesting — I certainly wasn’t expecting this, though I think it’s a positive development. President Obama has declared October to be the National Information Literacy Month. (Information literacy is a fancy term for the ability to find information and evaluate its level of quality, authority, etc). The President’s press release notes the issue of information overload, and champions info literacy as a skill set that allows a person to avoid irrelevant information and, conversely, to find and evaluate useful information:

Every day, we are inundated with vast amounts of information. A 24-hour news cycle and thousands of global television and radio networks, coupled with an immense array of online resources, have challenged our long-held perceptions of information management. Rather than merely possessing data, we must also learn the skills necessary to acquire, collate, and evaluate information for any situation. This new type of literacy also requires competency with communication technologies, including computers and mobile devices that can help in our day-to-day decisionmaking. National Information Literacy Awareness Month highlights the need for all Americans to be adept in the skills necessary to effectively navigate the Information Age.

Though we may know how to find the information we need, we must also know how to evaluate it. Over the past decade, we have seen a crisis of authenticity emerge. We now live in a world where anyone can publish an opinion or perspective, whether true or not, and have that opinion amplified within the information marketplace. At the same time, Americans have unprecedented access to the diverse and independent sources of information, as well as institutions such as libraries and universities, that can help separate truth from fiction and signal from noise.

To this I’ll add that the Meriam Library plays a similar role. Certainly we provide information (and the tools to find that information), but we also offer tools to help you find and evaluate information. I’m both surprised and pleased to hear the same message coming from the office of the President as well. I’m also curious if you have any thoughts on either the presidential declaration or on info literacy in general — leave a comment below :) .

Contributed by Aaron Bowen

Spanish language children’s literature in a library in Colombia

Thursday, October 1st, 2009

The following video should be of interest to those of you coming through the library with the Spanish language children’s book assignment (and also for anyone interested in seeing what a library in another part of the world looks like). The report is done by Rocketboom, a daily video blog.

Contributed by Aaron Bowen

Where To Pick Up Books You Have Requested Through Interlibrary Services

Wednesday, September 16th, 2009

Beginning this semester, books ordered through Interlibrary Services will be available for pick up at the Circulation and Reserve Desk instead of in the Interlibrary Services office. This change allows you to pick up your books in the evening or on weekends, as well as during the 8:00-5:00 office hours, so we think you’ll agree this is a better plan. You can return your books through any book drop. The staff in Interlibrary Services are still available to help you with problem requests and hope you come by now and then to say hello.

Posted by Sarah Blakeslee

New Library ReSEARCH Station

Sunday, September 13th, 2009

Welcome to our new, improved, Library ReSEARCH Station. Using current best practice and user comments to help us in our redesign, the new ReSEARCH Station offers more intuitive navigation and additional services.
Some of the major changes are:

• The Periodicals List is gone. Use Search For/A Specific Journal Title instead. All our journals, both electronic and paper, are now searchable through the library catalog.

• The Article Quick Search box on the homepage allows users to search across twenty databases with one search to find articles on almost any subject.

• The Ask A Librarian Instant Messaging service has moved to the first page.

• New Research and Subject Guides pages give students access to up to date resources by subject or for classes.

Come check it out!

Contributed by Sarah Blakeslee

Meriam Library Tours – Fall 2009

Friday, August 21st, 2009

Meriam Library 3rd floor

The Meriam Library is offering guided tours from noon – 12:30pm on the following dates. Meet in the lobby on the first floor of the library.

Mon. – Wed., Aug. 24-26
Tues. – Thurs., Sept. 1-3

A self-guided tour handout is also available.

Contributed by the Meriam Library staff

Facebook (again) stirs up privacy issues

Wednesday, February 18th, 2009

Facebook

Image by LaughingSquid, used under the Creative Commons license.

Three days ago The Consumerist reported that Facebook had quietly altered its terms of service — the agreement into which a person enters when s/he sets up a profile on Facebook. The Consumerist described the change in the terms of service as affecting Facebook’s ability to retain a person’s page content in the event s/he decides to remove his/her profile. In The Consumerist’s words:

Facebook’s terms of service (TOS) used to say that when you closed an account on their network, any rights they claimed to the original content you uploaded would expire. Not anymore… Want to close your account? Good for you, but Facebook still has the right to do whatever it wants with your old content. They can even sublicense it if they want.

The outcry was enormous. This Facebook group protesting the change has grown to 98,000 members since the news broke, and the incident was reported in The New York Times, the Associated Press, and other news outlets. (The Consumerist has a follow-up post listing the different news venues where the incident received attention). Facebook quickly backtracked and offered an apology for the incident.

While it was practically over before it started, this isn’t new. Facebook has angered it’s user base over privacy issues in the past. (In fact I wrote about two previous disconnects between Facebook and Facebook users over digital privacy here). Yes, Facebook moved quickly to address this issue as it made headlines over the weekend, but it is still perhaps striking that Facebook hasn’t learned from previous stumbles with privacy issues.

So, as I frequently do, I’ll finish this post with some open-ended questions: Does an incident like this affect the way you view Facebook (especially given its prior history of incidents)? Is it reasonable to expect to retain control of one’s personal information when a person creates a profile on a social network? Or are we living in an age where digital privacy is essentially gone, and we just have to accept that fact when creating a profile? I’d love to hear what you think. In the meantime, here are three books on the topic of digital privacy that can provide some useful background in considering these questions:

Solove, D.J. (2008). Understanding privacy. Cambridge, MA: Harvard University Press. (BF637.P74 S65 2008, library main collection).

Rule, J.B. (2007). Privacy in peril. New York: Oxford University Press. (JC596 .R85 2007, library main collection).

Andrejevic, M. (2007). iSpy: Surveillance and power in the interactive era. Lawrence, KS: University Press of Kansas. (HM851 .A65 2007, library main collection).

Contributed by Aaron Bowen

Three Cups of Tea in West Africa?

Thursday, January 29th, 2009

Standard 1 Classroom, Milale

Image by john.duffell, used under the Creative Commons license.

Today’s News & Review has an article by Robert Speer on LeapingStone, a Chico-based non-profit organization building schools in Togo (and with plans to expand to other parts of West Africa). From the article:

Natalie Huberman and her husband, Robert, are world travelers with a particular interest in developing nations. The Hubermans, who live in Chico, have journeyed to China, India and Southeast Asia and even spent a week with the shamanistic Mentawai tribe deep in the jungle of Siberut Island, off the coast of Sumatra.

Only when they visited West Africa, though, did Natalie Huberman discover the cause she now says she will be pursuing for the rest of her life. “It hit me like a ton of bricks” is how she describes the moment when she understood her new purpose. “It wasn’t until I got to West Africa that my heart was slammed.”

The result, many months later, is a new international philanthropic organization, LeapingStone, based in Chico and with her as president.

Huberman had witnessed poverty before, but nowhere had she seen it in tandem with such desire for better lives. Unlike the Mentawai, who though poor were happy and wanted to preserve their traditional way of life by avoiding modern society, the people of West Africa craved development.

Fueled by the desire for development she witnessed, Ms. Huberman has founded LeapingStone to build schools in Togo. In other words, she felt much the same inspiration Greg Mortenson felt when he decide to build schools in Pakistan — an inspiration he later chronicled in Chico’s 2008-2009 Book in Common Three Cups of Tea. Thanks to Natalie Huberman’s efforts, we now have a local version of Mortenson’s education initiative!

Contributed by Aaron Bowen

In today’s Enterprise-Record: Meriam Library opens doors to Janet Turner collection

Tuesday, January 27th, 2009

Image by Winslow Homer

Image by Winslow Homer

In today’s Enterprise-record, Heather Hacking offers the following report on the Janet Turner print collection’s new home in the Meriam Library.  From her article:

Many people who have lived in Chico for a long time have seen parts of the Janet Turner Print collection, but with 3,000 works of art, very few have seen all of it. Now, there is more to see and a more accessible location.

On Monday, the doors were opened to the new home of the Janet Turner Print Museum on the first floor of the Meriam Library at Chico State University.

The showcase currently includes a collection of prints by American artist Winslow Homer, who was most popular in the 1880s and well-known for work he did for Harper’s Weekly.

The art was donated by Robert and Sharon Ross, who are both retired professors from Chico State, who knew Turner personally.

—————-

Article by Heather Hacking.  Library Channel post contributed by Aaron Bowen.

Soaring ideals or practical realities: where does education fit?

Tuesday, January 27th, 2009

telecenter

Image by JesseLegg, used under the Creative Commons license.

This past month, law professor and humanities scholar Stanley Fish has written three interesting columns in the New York Times. The first two columns wrestle with the question of the value of liberal arts and humanities studies in higher education, and the third with the effects of this question on the mission and goals of the public university as an institution.

In the first two columns, not only does Fish consider the value of liberal arts and humanities studies in higher education, he also considers the flipside to this question — what value they cannot be said to possess. He notes, for example, that

…The value of the humanities cannot be validated by some measure external to the obsessions that lead some (like me) to devote their working lives to them – measures like increased economic productivity, or the fashioning of an informed citizenry, or the sharpening of moral perceptions, or the lessening of prejudice and discrimination. If these or some other instrumental benchmarks… are what the humanities must meet, they will always fall short.

He is however careful to note in the same paragraph that he is not attacking the humanities, and he then goes on to present his reasons for taking an interest these academic disciplines. In particular he highlights a comment on his article arguing that “The subject of these studies are not to be used as tools to achieve something else . . . they are the achievement.” He also sees value in the ideas that studies in humanities disciplines “provides training in critical thinking,” and that they add depth to an individual’s personality.

While Fish’s first two columns provide fascinating commentary themselves, it was his third column that captured my attention. In this column, he builds upon the value of the liberal arts and humanities question to inquire whether the role of a university is to offer an education that emphasizes scholarly erudition or practical skills.

auto worker

barista

Images by Aubrey Arenas and Intrepidation, used under the Creative Commons license.

Fish offers the following framework for this question:

This view of higher education as an enterprise characterized by a determined inutility has often been challenged, and the debates between its proponents and those who argue for a more engaged university experience are lively and apparently perennial. The question… is whether [studies of liberal arts and humanities] can really flourish in today’s educational landscape. It may be fun to argue its merits (as I have done), but that argument may be merely academic… In today’s climate, does it have a chance?

The answer he (and one of his former students, Frank Donoghue, in a book on order for the Meriam Library called The Last Professors) arrive at is that the view of education for the purposes of intellectual curiosity has been replaced by a view of education for job skills and training:

Donoghue counsels us not to think that the two visions are locked in a struggle whose outcome is uncertain. One vision, rooted in an “ethic of productivity” and efficiency, has, he tells us, already won the day; and the proof is that in the very colleges and universities where the life of the mind is routinely celebrated, the material conditions of the workplace are configured by the business model that scorns it.

Are Fish and Donoghue correct? Is education essentially a commodity to be put to work in a job after graduation? Or are there still reasons to study broad topics in the arts and humanities? Do these topics make a useful contribution to a university education (especially given that many employers identify “soft skills” as a characteristic they look for in their employees)? Also, are the “scholarly” and “practical” views of education necessarily exclusive, or is it possible to combine both views into a single course of study? I’d love to hear your thoughts in the comments below.

Contributed by Aaron Bowen